Refund Policy

Refund Policy

60-Day Return Policy

You have 60 days after receiving your item to request a return.

Eligibility Requirements

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Starting a Return

To initiate a return, contact us at supportbreatholytic@gmail.com. Once approved, we will send you a return shipping label along with dispatch instructions. Items sent back without prior return approval will not be accepted.

For any return questions, reach out to supportbreatholytic@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately at supportbreatholytic@gmail.com if the item is defective, damaged, or incorrect so we can resolve the issue promptly.

Non-Returnable Items & Exceptions

The following categories cannot be returned:

  • Perishable or consumable items

  • Custom or personalized orders

  • Personal care and beauty goods

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

Exchanges

The fastest way to swap an item is to return the current product and place a separate order for the new item once the return is processed.

EU 14-Day Right of Withdrawal

For orders delivered within the European Union, customers have the right to cancel or return their purchase within 14 days without providing justification. Items must meet standard return criteria (unused, in original packaging with tags and receipt).

Refunds

We will notify you upon receiving and inspecting your return. If approved, your refund will be automatically issued to your original payment method within 10 business days. Processing times may vary depending on your financial institution.

If more than 15 business days have passed since approval without receiving your refund, please email supportbreatholytic@gmail.com.